Privacy Statement

Thank you for visiting BTU appreciates the opportunity to interact with you on the internet and is committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you that BTU will never disclose any information gathered from this site to a third party without your express permission. Information you provide will be treated as strictly confidential.


When an order is placed for products and services, BTU collects Personally Identifiable Information such as name, contact and billing information, credit card, and other transaction information. This information will be used for communication purposes, to process payments, and to facilitate delivery.

Credit card information submitted with your order is used only for payment processing and will not be retained on our site.

Most of our products are shipped by common carrier and certain information will be shared with the respective carrier to ensure timely delivery.

Sharing Your Information

Except as disclosed in this Privacy Statement, BTU will not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information collected online without your permission. Any Personally Identifiable Information you provide will be retained in hard copy form as well as in our database.

From time to time, BTU may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation. BTU reserves the right to report to law enforcement agencies any activities that it, in good faith, believes to be unlawful. BTU may release Personally Identifiable Information when it believes that such release is reasonably necessary to enforce or apply the Limited Warranty or to protect the rights, property, and safety of others and itself.

Links To Other Web Sites

Links to other web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you leave the BTU Site. This Privacy Statement does not cover the Privacy Practices of Web Sites linked to our Site, nor do we control their content or privacy policies. BTU suggests that you carefully review the privacy policies of each site you visit.

Changes To This Statement

Any updates or changes to the terms of this Privacy Statement will be posted here, on the BTU Site, and the date of the newest version will be posted below. Please check back frequently, especially before submitting any Personally Identifiable Information to the BTU Site, to see if this Privacy Statement has changed.

By using the BTU Site, you acknowledge acceptance of the Privacy Statement in effect at the time of use.

Contact Us

If you have any concerns about BTU’s use of your information or about this Privacy Statement, please send an e-mail to:

BTU will make every reasonable effort to answer your questions and address any issues you bring to our attention.